Shipping & Carrier Responsibility

                                          

At Sabeth Jewelry, we carefully prepare every order to ensure it arrives safely. Below you’ll find important information regarding processing times, shipping methods, and carrier responsibility.

Processing Time

In-stock items are typically processed and shipped within 1–2 business days after payment has been confirmed.

During product launches, promotions, or peak shopping periods, processing times may be slightly longer.

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Custom Orders

Custom solid gold pieces require an estimated production time of 4–6 weeks, beginning once the final design has been approved and payment has been confirmed.

Once completed, the order will be shipped using the customer’s selected shipping method.

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Domestic Shipping (Dominican Republic)

We offer multiple shipping options throughout the Dominican Republic.

Delivery times vary depending on the destination and shipping service selected.

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International Shipping

We ship internationally to the countries available during checkout.

Delivery estimates may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Any applicable customs duties, import taxes, or additional fees are the responsibility of the customer.

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Carrier Responsibility

Once your order has been handed over to the shipping carrier and tracking information has been provided, delivery times become the responsibility of the carrier.

While we are always happy to assist in tracking your shipment, Sabeth Jewelry cannot guarantee delivery times provided by third-party carriers.

MetroPac / Caribe Pac / EPS Shipments

Customers who choose couriers acknowledge that this shipping service is operated by an independent third-party carrier.

Once the package has been successfully delivered to one of these couriers, Sabeth Jewelry is not responsible for loss, damage, or delays that occur while the package is in transit.

For added peace of mind, we recommend selecting our door-to-door delivery service, which offers a more secure shipping experience.

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Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Sabeth Jewelry is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete shipping information.

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Unclaimed Packages

If a package is returned to Sabeth Jewelry because it was unclaimed, refused by the recipient, or undeliverable due to an incorrect address, the customer will be responsible for the cost of reshipping the order.

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Circumstances Beyond Our Control

Sabeth Jewelry is not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

* Severe weather conditions
* Carrier delays
* Customs inspections
* Natural disasters
* Labor strikes
* Transportation disruptions

We appreciate your patience should any of these circumstances affect your delivery.

**For customers purchasing high-value orders, we strongly recommend selecting our door-to-door delivery service, as these shipments include transportation coverage in the event of loss or damage during transit.